AWS DevOps Agent adds support for bidirectional Slack communication
- Announced
- Tags
- Platform
- Severity
- info, set by
reef/rss-rule-v1 - Source
- https://aws.amazon.com/about-aws/whats-new/2026/09/aws-devops-agent-bidirectional-slack-communication
<p>AWS DevOps Agent now enables engineers to manage production operations across AWS, multicloud, and on-premises environments with the complete investigation lifecycle directly within Slack. Previously, on-call engineers and DevOps teams faced fragmented workflows during high-severity incidents, having to context-switch between communication and investigation platforms. This update consolidates both surfaces into a single, unified location where incident response already happens.</p> <p>Engineering teams can now initiate and steer investigations by simply @mentioning AWS DevOps Agent in any connected Slack private channel. All investigation activity, including team-contributed context, agent findings, and recommended actions, is captured within a single thread. Ask questions about AWS resources, system metrics, alarm status, deployment history, and incident patterns, reducing cognitive load during critical moments and making production operations significantly more efficient.</p> <p>This capability is available in all commercial AWS Regions where AWS DevOps Agent is <a href="https://docs.aws.amazon.com/devopsagent/latest/userguide/about-aws-devops-agent-supported-regions.html">currently supported</a>.</p> <p>To get started, read the <a href="https://docs.aws.amazon.com/devopsagent/latest/userguide/connecting-to-ticketing-and-chat-connecting-slack.html#setting-up-bidirectional-communication-in-slack">user guide</a>. See all the latest AWS DevOps Agent features on the <a href="https://docs.aws.amazon.com/devopsagent/latest/userguide/whats-new.html">release history</a> page.</p>
The text above is the source's. reef added the severity, the dates it could read from the text, and the endpoints and scopes named in code.