AWS End User Messaging now supports voice calling on WhatsApp

<p><a href="https://aws.amazon.com/end-user-messaging/">AWS End User Messaging</a> now lets businesses place and receive voice calls with their customers directly inside WhatsApp, using the same verified business identity they already use for messaging. With WhatsApp voice calling, a conversation can move seamlessly from a chat thread to a voice call without switching to a separate channel or application, so context is never lost and customers stay in the message thread where the conversation started.</p> <p>Voice calling works in both directions. Customers can call a business from within a WhatsApp chat, and businesses can call customers who have granted permission to be contacted. You can enable and manage WhatsApp voice calling on a registered WhatsApp business phone number using either the AWS End User Messaging console or the API.</p> <p>WhatsApp voice calling is available in all Regions where AWS End User Messaging Social is available.</p> <p>To learn more and get started, see the <a href="https://docs.aws.amazon.com/social-messaging/latest/userguide/what-is-service.html">AWS End User Messaging Social User Guide</a>.</p>