notableaddedAtlassian calls it: Added
New customerServiceManagement:queuePage Forge extension point is now GA
- Announced
- APIs
- forge-jsm-cloud
- Severity
- notable, set by
reef/atlassian-rule-v1 - Source
- https://developer.atlassian.com/changelog/#CHANGE-3269
The new customerServiceManagement:queuePage Forge module is generally available from 15 June 2026.
What's changing
This module lets you add a custom item under the Queues section in the left navigation of a Customer Service Management (CSM) space. When clicked, your app renders a full page within the Jira interface.
What you need to do
- Review the customerServiceManagement:queuePage manifest reference for configuration details.
- If you currently use
jiraServiceManagement:queuePageon CSM spaces, you must migrate to this new dedicated extension point.
Related deprecation
As a result of this new dedicated extension point, the existing jiraServiceManagement:queuePage Forge extension point will no longer load on CSM spaces from 15 September 2026. See CHANGE-3175 for migration details.
The text above is Atlassian's. reef added the severity, the dates it could read from the text, and the endpoints and scopes named in code.