Forge now supports asUser() for JSM customer accounts
- Announced
- APIs
- adopting-forge-from-connect, app-migration-platform, forge-jsm-cloud, rest-jsm-cloud
- Severity
- info, set by
reef/atlassian-rule-v1 - Source
- https://developer.atlassian.com/changelog/#CHANGE-3278
Forge apps can now make API calls on behalf of JSM portal-only users. JSM portal-only users (also called customer account users) are customers who access your service desk through the JSM portal but don't have a full Atlassian account.
With this release, asUser() in Forge now works for customer accounts from both the frontend and the backend.
Apps can now perform actions like creating customer requests, reading comments, and updating tickets in the context of the portal-only user, with full permission checks preserved, exactly as they would be for a standard Atlassian account user.
The changes will be reflected upon redeployment of the Forge app.
This change only affects online user impersonation, for offline user impersonation we have a feature request being evaluated here: https://jira.atlassian.com/browse/ECO-1585
More details: [object Object]
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